Air Choice One
  • 04-Oct-2018 to 03-Dec-2018 (CST)
  • St. Louis, MO, USA
  • Part Time

Customer Service Agent ST. LOUIS, MO

 

Air Choice One is seeking an addition to our team who can provide friendly and informational services to all internal and external customers.    

 

Duties and Responsibilities include, but are not limited to:

  • Answer customers' calls in professional manner
  • Make flight reservations
  • Help customers find the right itinerary
  • Provide information about airport security and baggage requirements
  • Respond to customers' inquiries
  • Handle and resolve customers' complaints
  • Maintain a working knowledge of Airport Operations procedures
  • Consistently act in the best interest of both the Company and its customers
  • Ensure courteous and efficient customer service is provided to all customers (includes travel agents)
  • Keep work station clean and in order

 

Skills and Qualifications:

  • Excellent verbal and written skills
  • Must be able to read and comprehend documents, follow instructions, learn and understand ticketing procedures, rules and regulations
  • Must be able to work alone, as well as with a Team
  • Moderate Computer Skills ability to learn reservation systems
  • Proficiency in Microsoft office
  • Dependability and punctuality is a must
  • Strong organizational skills
  • Ability to meet deadlines, work efficiently and learn quickly
  • Previous airline and/or customer service experience preferred
  • Requires extended periods of time at a fixed work position
  • Must be able to wear a headset/earpiece to answer phone calls
  • Must be fluent in English / Spanish speaking desired
  • Must be able to adhere to lunch and break schedules

  

Education and Experience:

  • High School Diploma or equivalent

 

Hours:

  • Part-time (25-30 hours weekly)
  • Varied shifts in a 24/7 operation

 

Compensation:

  • Pay Rate: $10.00/hour, paid bi-weekly

 

Benefits:

  • Employee Travel Benefits

 

 

 

 

Background check and drug testing may be performed.

 

 

Interested applicants may apply at www.airchoiceone.com

 

Please no phone calls.

 

 

Air Choice One is an Equal Opportunity Employer

Air Choice One
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