Air Choice One
  • 29-Aug-2019 to 28-Oct-2019 (CST)
  • St. Louis, MO, USA
  • Full Time

Full- Time Bilingual Customer Service Agent ST. LOUIS, MO

 Air Choice One is seeking an addition to our team who can provide friendly and informational services to all internal and external customers.    

 Duties and Responsibilities include, but are not limited to:

  • Answer customers' calls in professional manner
  • Make flight reservations
  • Help customers find the right itinerary
  • Provide information about airport security and baggage requirements
  • Respond to customers' inquiries
  • Handle and resolve customers' complaints
  • Maintain a working knowledge of Airport Operations procedures
  • Consistently act in the best interest of both the Company and its customers
  • Ensure courteous and efficient customer service is provided to all customers (includes travel agents)
  • Keep work station clean and in order

 Skills and Qualifications:

  • Excellent verbal and written skills
  • Must be able to read and comprehend documents, follow instructions, learn and understand ticketing procedures, rules and regulations
  • Must be able to work alone, as well as with a Team
  • Moderate Computer Skills ability to learn reservation systems
  • Proficiency in Microsoft office
  • Dependability and punctuality is a must
  • Strong organizational skills
  • Ability to meet deadlines, work efficiently and learn quickly
  • Previous airline and/or customer service experience preferred
  • Requires extended periods of time at a fixed work position
  • Must be able to wear a headset/earpiece to answer phone calls
  • Must be fluent in English / Spanish speaking desired
  • Must be able to adhere to lunch and break schedules

  Education and Experience:

  • High School Diploma or equivalent


  • Full-time (40 hours weekly)


  • Pay Rate: Commensurate with experience, paid bi-weekly


  • Comprehensive Health Benefit Package | 401(k) | Airline Discounts | Paid Holidays & Vacation


Background check and drug testing may be performed.

 Interested applicants may apply at

 Please no phone calls.

 Air Choice One is an Equal Opportunity Employer

Air Choice One
  • Apply Now

  • * Fields Are Required

    What is your full name?

    How can we contact you?

  • Share This Page
Logo Home About Destinations Customer Service Careers Contact Us